Our Services

Senior-level expertise without the full-time commitment.

Not every organisation needs another permanent senior employee. Sometimes you need experienced leadership, a fresh perspective or someone who can step in, take ownership and help move things forward.

We provide flexible strategic and operational leadership support, bringing independent thinking, constructive challenge and practical experience.

Fractional Executive Director & Senior Leadership

Access experienced senior leadership on a part-time, interim or project basis. From organisational strategy and operational oversight to stakeholder management and change, we provide direction and additional capacity when you need it.

Fractional Business & Operations Management

Practical leadership to connect the dots, coordinate priorities, oversee delivery and make sure your organisation runs effectively. Ideal for growing businesses and organisations that need more structure without recruiting a full-time operations director.

Non-Executive Director & Advisory Support

Independent thinking, strategic challenge and governance expertise to strengthen decision-making, accountability and organisational direction. Formal NED appointments are agreed separately, with clearly defined responsibilities.

Critical Friend & Strategic Sounding Board

Sometimes you need someone outside your organisation who will ask the difficult questions, challenge assumptions and help you see things differently. We provide constructive, confidential support for leaders navigating growth, change or complex decisions.

Interim Management & Organisational Support

Additional leadership and management capacity during periods of transition, recruitment, restructuring or organisational change.

Board & Secretariat Support

Professional support with board and committee meetings, agendas, minutes, action tracking, governance documentation and the administration that supports effective decision-making.

Business Continuity & Capacity Support

Flexible support to keep essential operations moving during staff absence, recruitment gaps, periods of growth or unexpected increases in workload.

Less time managing the day-to-day. More time moving forward.

The everyday running of an organisation can quickly take over. Emails, administration, systems, finances and the never-ending tasks that keep everything ticking along.

Our team becomes an extension of yours, providing dependable, proactive support that helps everything run more smoothly and gives you back valuable time.

Administration & Executive Assistance

Inbox and diary management, complex travel and itinerary coordination, document and presentation preparation, meeting coordination, research, correspondence and general business administration.

Bookkeeping & Financial Administration

Support with invoices, expenses, financial record keeping, payment administration and everyday bookkeeping processes.

Recruitment & Onboarding Support

From drafting job advertisements and coordinating applications to arranging interviews and preparing onboarding documentation, we help make recruitment more manageable.

Tech Set-Up & Systems Support

Get your business tools working for you. We help set up, organise and improve digital systems, databases and everyday processes, including AI-assisted workflows where appropriate.

CRM Implementation, Management & Training

From choosing and setting up a CRM to organising data, creating pipelines, managing records and training your team, we help you get more value from your customer relationship systems.

Business Processes & Operational Improvement

Streamline the way your organisation works, reduce duplication and introduce practical systems that make life easier.

SOPs & Knowledge Management

Creating standard operating procedures, process guides, templates and handover documentation so knowledge is shared, processes are consistent and your organisation isn't dependent on one person knowing how everything works.

Customer Experience & Client Onboarding

Reviewing customer journeys, improving communications and developing effective onboarding processes that create a positive, consistent experience from the very first enquiry.

Property & Facilities Administration

Practical administrative and coordination support for property-related operations, maintenance requests, supplier communications, records and facilities management systems.

Marketing that gets done, not just added to your to-do list.

Great marketing isn't simply about posting more often. It's about understanding your audience, communicating clearly and building relationships that support your wider objectives.

We help organisations plan, create and deliver consistent marketing and communications without the pressure of doing everything in-house.

Fractional Marketing Manager

Experienced marketing management without the need for a permanent appointment. We can oversee marketing plans, coordinate campaigns, manage activity and provide strategic direction to keep your communications moving forward.

Social Media Management

Consistent, engaging content, planning, scheduling and channel management that keeps your organisation visible and connected with its audience.

Marketing Campaigns

From initial ideas to delivery, we help plan and coordinate campaigns that communicate your message, engage your audience and support your goals.

Marketing Strategy & Planning

Get clear on your audience, messages, priorities and opportunities with a practical marketing plan you can actually deliver.

Business Development & Lead Generation Support

Practical support with prospect research, lead generation, outreach coordination, sales pipelines and follow-up processes to help you build and nurture new business opportunities.

Website Design & Creation

Professional website planning, design and creation to help your organisation establish or improve its online presence.

Website Content, E-commerce & Management

Keep your website relevant, accurate and working hard for your organisation with ongoing content updates, improvements, online shop administration and website management.

Email Marketing & Newsletters

Stay connected with your audience through engaging newsletters, email campaigns and communications that build relationships.

Email Nurture Sequences & Automation

Turn initial interest into meaningful connections with welcome sequences, lead magnets, automated follow-ups and customer journeys designed to build trust and encourage enquiries.

Workflow Automation & Integrations

Connect your systems, reduce repetitive tasks and create more efficient workflows using digital tools and automation platforms.

Content Creation & Copywriting

Blogs, newsletters, social media posts, website copy, promotional materials, podcast and video content support, and business communications that reflect your organisation's voice.

Online Course & Membership Platform Support

Practical assistance with setting up, organising and managing online courses, membership platforms and digital learning communities.

Fresh thinking. Clear direction. Practical action.

Sometimes you don't need more hands. You need a clearer plan.

When you're busy running an organisation, finding the time and headspace to step back, challenge your thinking and focus on the bigger picture can be difficult.

We help you identify what's working, understand what's holding you back and turn ideas into practical next steps.

The DUCKS Diagnostic

Your starting point for clarity and direction.

Our signature business diagnostic is designed to help you take a fresh look at your organisation, identify priorities and create a clear plan for moving forward.

For £249, you'll receive:

• A structured business diagnostic to explore your current challenges and opportunities.

• A focused one-hour strategy session to discuss your findings.

• A personalised 90-day action plan with practical recommendations and priorities.

Whether you're feeling overwhelmed, preparing for growth or simply know something needs to change, the DUCKS Diagnostic™ helps you see the bigger picture and decide what to do next.

Accountability Sessions & Business Momentum

Having a plan is one thing. Finding the time, focus and headspace to put it into action is another.

Our accountability sessions provide dedicated time to review progress, organise priorities, tackle obstacles and keep moving forward.

Neurodivergent-Friendly Business & Access to Work Support

We understand that traditional approaches to organisation, planning and productivity don't work for everyone.

Our flexible, personalised support can help with prioritisation, task management, administration, planning, communication and maintaining momentum, working with the way you think rather than expecting you to fit into someone else's system.

We can also provide administrative support with Access to Work-related processes, including approved support arrangements and record keeping. Funding and eligibility are determined by the scheme, and support must fall within an individual's approved arrangements.

Business Mentoring & Strategic Support

Ongoing guidance, constructive challenge and practical insight to help business owners and leaders navigate decisions, develop confidence and achieve their goals.

Process Mapping & Business Improvement

Understand how your organisation really works, identify inefficiencies and develop smarter, more effective ways of working.

Competitor & Market Research

Explore your competitive landscape, understand customer expectations and identify opportunities to strengthen your position.

Customer Journey Reviews

Experience your organisation through your customers' eyes and discover where improvements could make a meaningful difference.

Organisational Reviews & Growth Planning

Review your structure, capacity, systems and priorities to help build an organisation that's ready for its next stage.

Strategic Workshops & Facilitation

Structured, independent facilitation to help teams explore challenges, develop ideas, agree priorities and turn discussions into action.

You've got the ideas. We'll help make them happen.

A great idea is only the beginning. Successful delivery takes planning, coordination, communication and someone keeping all the moving parts on track.

From one-off projects to complex programmes, we provide the structure and hands-on support needed to turn plans into progress.

Project Management & Coordination

Planning, scheduling, action tracking, stakeholder communication and keeping projects moving towards agreed milestones.

Programme Management & Delivery Support

Practical support for organisations delivering multiple projects, activities or workstreams, helping maintain oversight and momentum.

Stakeholder Engagement & Consultation

Coordinating consultations, communications, workshops and engagement activities that bring the right people into the conversation.

Project Research & Planning

Researching opportunities, gathering information, developing plans and preparing supporting documentation.

Procurement & Project Administration

Practical administrative support with supplier enquiries, procurement documentation, project records, deadlines and coordination.

Project Reporting & Evaluation

Progress monitoring, reporting, feedback collection and evaluation to support accountability and demonstrate outcomes.

Implementation & Change Support

Helping teams turn agreed recommendations into practical improvements, new processes and lasting change.

From the first idea to the final detail.

Whether you're organising a business event, planning a conference or bringing your team together for a workshop, we can help make it happen.

We combine creative thinking, careful planning and practical coordination to deliver professional, engaging experiences.

Event Planning & Management

Planning, suppliers, venues, logistics, communications and event-day coordination.

Conferences & Professional Events

Support with speaker liaison, delegate management, programmes, sponsors and the many moving parts behind a successful conference or professional event.

Workshop Design & Facilitation

Engaging, structured workshops that encourage participation, generate ideas and lead to meaningful outcomes.

Team Away Days & Strategy Workshops

Give your team the space to reflect, collaborate and agree priorities with independent facilitation and a clear purpose.

Business Networking & Engagement Events

Bringing businesses, professionals, partners and stakeholders together through well-planned networking and engagement events.

Community & Charity Events

Planning and delivery support for fundraising events, community activities, awareness campaigns and events hosted by charities and social enterprises.

Event management packages from £500.

Practical coordination. Production-ready support.

From researching potential locations to coordinating the details that keep a production moving, we provide flexible, experienced support for film and television projects.

Recce Planning & Schedules

Detailed recce itineraries, route planning, location information and practical schedules to make the best use of your time.

Location Permissions & Administration

Supporting the coordination of location permissions, documentation, access arrangements and relevant stakeholders.

Production Logistics & Coordination

Practical support with suppliers, local contacts, schedules and the day-to-day administration behind location work.

On-Location Support

Additional coordination and logistical support during location preparation and filming.